Small and Medium-sized Enterprises (SMEs) are considered to be a great developing force in a marketing economy. In fact, around 90% of the total number of registered enterprises in developed countries is composed of SMEs. While these enterprises are flexible and responsive to the changing environment of the 21st century, they experience a large number of problems, most of which are mainly caused by the lack of financial resources and lack of qualified workforce.
The role of Singapore government and all its associated agencies in the growth of SMEs can’t be emphasized enough. SPRING Singapore, for instance, understands the struggle of sustaining productivity under limited budget and unqualified workforce to meet the industry’s standards. It continually contributes to the creation of a pro-business environment. Because SMEs are often left with a lesser possibility for independent development, they have to engage in various forms of cooperative relationship with other organizations and enterprises in order to achieve their goals. SPRING Singapore is one of the top organizations that offer a perfect productivity solution.
Take A Step Towards Innovation and Productivity Improvement!
Launched in 2012, Innovation Capability Voucher (ICV) has supported SMEs who are still taking an early step towards strengthening their core business operations. This easy-to-use $5,000 voucher can be used to get consultancy services in the core business capability areas namely productivity, financial management, innovation, and human resource development.
To address the growing need of SMEs and optimize work processes, the ICV grant is enhanced. As of April 2016, it includes the supportable solutions that cover the following:
- Appointment Scheduling and Booking System – allows booking and changing of appointments
- Asset / Personnel Tracking and Identification – provides hardware and software that allows real-time asset and personnel identification and tracking
- Clinic Management System – manages daily medical tasks
- Customer Relationship Management System – provides centralized record for client details
- Document Management and Mobile Access System – syncs digital documents across different sites
- Enhanced Point-of-Sales System – generates sales reports and analyses sales transactions
- E-Procurement Management System – automates B2b procurement processes
- Fleet Management System – provides real-time overview of fleet’s location and condition
- HR E-scheduling – creates attendance and OT reports
- Inventory Management System – monitors the availability of stock movements and status
- Mobile Ordering and Payment System – facilitates F&B ordering and payment processes
- Queue Management System – eliminates the need for physical queues in shops
- School Management System – manages key resources of an institution
- Wireless Paging System – provides electronic paging system to alert service staff
As of now, over 3,000 vouchers have been awarded to different SMEs that wish to improve work efficiency and increase sales by making use of better deployment of their resources.
Getting Assistance from ICV Grant Now Can Make a Difference
There has been feedback circulating around the industry saying that consultancy services and grants are not really necessary for SMEs. However, studies show that they are crucial in giving the enterprises a strategic direction. In fact, many directors and managers have admitted that their company’s growth is mainly due to the help of consultants and third-party organizations, who fund projects and manage processes which are otherwise difficult or impossible with their current internal workforce and financial status.
There’s no doubt that starting a business requires support in securing funds and monitoring growth. ICV grant will offer SMEs a comprehensive assistance program that helps them seize sustainable growth opportunities. In essence, it is an enabling platform that guarantees a straightforward application to services that is highly profitable to growing businesses. Getting this grant is a good way to jumpstart any project you plan for your business.
ICV Grant Offers CRM Solutions for Starting Businesses, too
Purchase of beneficial software is also supported by ICVs as long as the SME has claimed an integrated supportability solution and consultancy project. One example of software that extends a great help towards SMEs is the Customer Relationship Management (CRM) software. Applying an ICV grant for CRM software allows SMEs to get access to a broad set of applications that’ll help them manage their customer data and interaction, automate sales, access business information, and manage vendor and employee relationship.
Instead of counting and monitoring business progress manually, CRM software gives you an easier way to compile all your customer and suppliers data into one place, make invoice and track order history. You can also see the productivity of the sales people and monitor the popularity of your products or services. In other words, you can have more intelligent reports on the status of your company’s performance.
Purchase CRM Software that Offers Best Sales Workflow Experience
To ensure that every business that applies is legitimate, SPRING only works with pre-qualified Integrated Solution Providers (ISP), like RapidCloud. RapidCloud is considered the leading premier enterprise cloud computing solutions provider in Southeast Asia. We have been providing affordable and high-quality services for 17 years.
Our CRM software works around the three core business modules namely business, system module, and sales workflow module.
Business modules are used to manage your sales activities in real-time. These include handling your sales order, products and services, project management, calendar, contacts, leads, opportunities, and quotes. System module allows configuration of settings that are useful for administrators. It includes access to e-mail manager, event log, user administration, notification setting, and customization setting. Sales workflow module includes an engine that connects all the said modules together, allowing for easy and efficient access.
Before granted with the CRM software, you need to apply for an ICV voucher first. All local SMEs can get their ICV if they are registered and operated in Singapore, have a minimum of 30% local shareholding, have an annual turnover of less than S$100 million OR group employment size of less than 200. To apply for ICV, you need to submit an application to SPRING Singapore for approval and eligibility evaluation. Once that’s done, you can start with your project.
To have access to the most reliable and easiest routes in getting CRM software and an ICV grant, contact us right now!